Quanmax QDSP-5000 User's Guide Page 11

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Preface
QDSP-5000 Users Manual
11
Return Procedure
For any Limited Warranty return, please contact with your dealer.
All product(s) returned to your dealer for service or credit must be accompanied by a
Return Material Authorization (RMA) Number. Freight on all returned items must be
prepaid by the customer who is responsible for any loss or damage caused by
common carrier in transit. Returns for Warranty must include a Failure Report for
each unit, by serial number(s), as well as a copy of the original invoice showing the
date of purchase.
To reduce risk of damage, returns of product must be in a shipping container. If the
original container has been lost or damaged, new shipping containers may be
obtained from your dealer’s Customer Service at a nominal cost.
We own all parts removed from repaired products. We use new and reconditioned
parts made by various manufacturers in performing warranty repairs and building
replacement products. If your dealer repairs or replaces a product, its warranty term
is not extended.
Shipments not in compliance with this Limited Warranty Return Policy will not be
accepted by us.
Limitation of Liability
In no event shall your dealer be liable for any defect in hardware, software, loss, or
inadequacy of data of any kind, or for any direct, indirect, incidental, or
consequential damages in connection with or arising out of the performance or use
of any product furnished hereunder. Our liability shall in no event exceed the
purchase price of the product purchased hereunder. The foregoing limitation of
liability shall be equally applicable to any service provided by us or its authorized
agent.
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